An
interesting story published today in the St. Paul Pioneer Press, reports that a lady took her Shih Tzu "Dido" to the groomer at a local PetSmart. When it came time to pick the dog up, she discovered it had just woken up from surgery.
A investigative reporter with the newspaper decided to do some checking in on the incident, after PetSmart refused to explain to the lady what had happened.
From what the reporter could gather, it sounded like the groomer was cutting Dido's fur, and clipped off patches of skin. The Shih Tzu required stitches to her chest and leg.
PetSmart paid the lady $50.00 in in-store gift certificates. It took a lot of coaxing, but the reporter was able to use the power of the press to get PetSmart to make a charitable donation to some local shelters in the name of this incident. For the complete details on what happened,
read the whole article.